Have you ever sent an email to a retailer or called to inquire about a product? Perhaps you had an experience you wanted to rave about. If you answered yes, chances are you’ve spoken to a member of a customer care team. They are an extension of the customer service retailers provide to customers and their goal is to ensure any inquiries, concerns or praises get handled appropriately. This job requires lots of knowledge about all areas of the retailer. Since they know it all, let’s get to know a little about the favorite products of Customer Care associates at Florida’s iconic grocer Publix.

John: Publix Chocolate Chip Cookies

Our bakery 2-dozen-count chocolate chip cookies are the best store-bought cookies on the market. They’re firm enough to hold and dunk in your milk, but soft enough to nearly melt in your mouth. Not to mention they’re packed with chocolate chips! They’re a prime example of what a chocolate chip cookie should be. Once this package has been opened, you better watch out, they’ll be gone before you know it. Check out some awesome information about these beauties here.

Kristie: Publix Sourdough Round Bread

Every morning, I eat the Publix sourdough round bread for breakfast with almond butter or avocado. Since it’s baked fresh in the bakery department, it’s always very fresh and is my absolute favorite.

Maria: Red Velvet Cake

My favorite item is a classic. It’s the Publix red velvet cake from the bakery. It’s better than my grandmother’s, and don’t worry … she agrees! To take it to the next level, it must be paired with a glass of cold milk.

Brad: Publix Deli Buffalo Chicken Breast Dip

The best part about the Buffalo chicken dip is that it works with any type of chip! It tastes great and is easy to prepare. Winner, winner, chicken breast dip for dinner (or lunch)!

Jeff: Publix Deli Boar’s Head® Jerk Turkey & Gouda Sub

I’m a fan of the Boar’s Head® Jerk Turkey & Gouda Sub from the deli. The heat of the turkey and the jalapenos that I add with the coolness of honey mustard is a great balance. Plus, it comes with bacon which is always tasty.

Nadia: Publix Aprons® Gourmet Burger, Bacon and Cheddar

These burgers are my absolute favorite! They’re easy to make, have cheese and bacon in them and are prepared in-store. My kids love how juicy they are. Whether they’re cooked on the grill or the stove, they always come out perfect. If you haven’t tried them yet, you must.

Peter: Publix Milk Chocolate Covered Almonds

My favorite Publix branded item is our milk chocolate-covered almonds. They’re a sweet and delicious daytime snack or dessert. It’s simple yet perfectly crafted and delicious!

Lori: Publix Premium Chocolate Trinity Ice Cream

My all-time favorite Publix product is Publix chocolate trinity ice cream. Talk about the perfect combination of deliciousness packed into one container — dark, rich chocolate ice cream with yummy swirls of Mackinac fudge, and as if that’s not enough, you’re also treated to those little chocolate cups filled with, guess what? More chocolate! This one is always my go-to when that chocolate craving hits. Skip the toppings and add-ins; the only ‘extra’ required for this one is a spoon!

Cedrick: Publix Spring Water

It may be an obvious choice, but I love Publix spring water. With so many different options, our spring water is something I always pick up on each shopping trip. Whether I’m at an event or running errands, I always have a bottle with me. Best of all, I can see exactly where it’s sourced from! How cool is that?